WLC's campus is closed due to the state's Safer at Home order. Classes are being taught online. See the Campus Alerts page for details.
The Office of Information Technology is here to help you with your IT needs. Please contact us if you need assistance with your Warrior OneCard, Warrior Mail account, myWLC access, wifi troubleshooting, or other technology issues. You can reach the Help Desk at 414.443.8911 or
by email. Our hours are Monday-Thursday from 7 a.m. to 9 p.m. and Friday from 7 a.m. to 5 p.m.
WARRIOR MAIL INFORMATION
WARRIOR ONECARD INFORMATION
Two computer labs are available to students in the Schwan Library. Additional curricular labs throughout campus include the music lab in the Center for Arts and Performance, math and computer science labs in Generac Hall, and a number of laptop carts for on-demand instructional computing. Although both resident and commuting students have access to these labs, many students prefer to have their own computer to accommodate their personal study habits.
Availability of software in certain disciplines often determines what kind of computer will best meet a student's needs. Most disciplines at WLC are using PCs. However, Fine Arts and Music majors tend to use Mac computers. If your primary needs are word processing, spreadsheets, and databases, either a PC or Mac will meet your needs. Wisconsin Lutheran College fully supports both environments.
WLC Information Technology provides anti-virus software at no additional charge to students.
Email accounts are provided for all Wisconsin Lutheran College students. Students should check their college email regularly. Failure to check one's email account does not excuse the lack of knowledge regarding information in the email.
Your username is public information but your password is private and confidential.
For information on WLC email or to reset your password, visit the Warrior Mail page.
All students living in the residence halls have ethernet connections available in their rooms. All adjacent apartment buildings have direct network connections just like in the on-campus residence halls. Outlying apartment buildings have wireless connections or are provided other means of internet access. Students have full and complete internet access for email, web, chat, and other web-based services and software. Secure wireless access exists in the residence halls and nearly all academic buildings.
Mobile printing allows you to print on campus from a personal computer or device.
Office 365 is available free to students and contains Word, Excel, PowerPoint, and OneNote. The pdf walks you through installation instructions.
If you have Jenzabar EX installed on your computer, you may change your EX Password while logged onto your module. Select Tools, then Change User Password. Follow the prompts.
This password change affects ONLY your my.wlc.edu and moodle.wlc.edu access.
When you forget your myWLC password, a new one is generated for you and sent to your email address; at that point, the old one will no longer work. To ensure that only you can have a new password sent to your email address, you first must have set up a personal security question and answer. A new password will not be generated without your answer being supplied first.
RESET YOUR myWLC PASSWORD PDF
Reduced cost Microsoft, Adobe, and other software products are available to all faculty, staff, and students through an arrangement with JourneyEd. Visit the JourneyEd website and select Wisconsin Lutheran College from the drop-down list at the bottom to start the process.
Other available discounts:
Dell Member Purchase Program (Member ID: US29313411)Apple Education Store
All residence halls and apartments have wireless access.
Minimum requirements for existing computers:
Network Cables: Students must supply their own network cords.
Surge Protectors: Students should have a surge protector on all computers used in the residence halls. Inexpensive surge protectors ($20-$30) are available at most retail stores. For greater protection, consider purchasing an APC Back-UPS unit (starting at approximately $50).
Getting Messages On Campus
Getting Messages Off Campus
Activating Your Voicemail Mailbox For the First Time
Options Play Messages: the "7" Key = P 2=A=Answer message
4=G=Give message to another user
6=M=Make a new message
7=P=Play message again
9=X=ExitMake a New Message: the "6" Key = M 2=A=Append to message
6=M=Messaging Addressing Options
9=X=Exit (to exit the messaging options, and "9" to send)
9=X=To send and Exit to the main menuUser Options: the "8" Key = U 4=G=Record Greeting
3=E=Enable a different greeting
6=N=No Answer Greeting
3=F=Call Forward Greeting